Privacy Policy

Effective Date: 1st January 2024

At Coderstm, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our Services, including our software, digital products, websites, and support services.

By using our Services, you agree to the practices described in this Privacy Policy.

1.Who We Are

Coderstm is a software company specializing in digital products and support services for businesses and individuals. We operate globally, delivering innovative solutions to our customers.

2.Information We Collect

a) Information You Provide to Us

We collect personal information when you:

  • Create an account or purchase our products.
  • Contact us for support or inquiries.
  • Participate in surveys, promotions, or feedback forms.

Examples of information we collect include:

  • Personal Information: Name, email address, phone number.
  • Business Information: Company name, address, and industry.
  • Payment Information: Credit/debit card details and transaction history.
  • Support Details: Technical issues and related communications.
b) Information We Collect Automatically

When you use our Services, we may collect data such as:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features accessed, and actions taken on our platforms.
  • Location Information: Approximate location based on IP address.
c) Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment processors (e.g., Stripe, PayPal).
  • Marketing and analytics partners.
  • Third-party integrations (e.g., tools connected to our software).

3.How We Use Your Information

We use the information we collect to:

  • Deliver, maintain, and improve our digital products and support services.
  • Process orders, manage subscriptions, and send invoices.
  • Provide customer support and resolve technical issues.
  • Customize user experiences and recommend relevant products.
  • Communicate updates, offers, and important notices.
  • Comply with legal obligations and enforce our terms of service.

4.How We Share Your Information

We value your privacy and only share your information in the following circumstances:

a) With Service Providers

We work with trusted third-party vendors who assist in providing our Services, including:

  • Payment gateways for secure transactions.
  • Cloud hosting and storage providers.
  • Customer support tools and analytics platforms.

We may disclose information to:

  • Comply with applicable laws or legal requests.
  • Protect our rights, users, or third parties from harm or fraud.

We will share your information with third parties if you explicitly authorize it.

5.Data Security

We implement robust security measures to protect your data, including:

  • Encryption for sensitive information.
  • Regular system updates and vulnerability assessments.
  • Access controls to limit who can access your data.

Despite these measures, no online system is completely secure. We encourage you to use strong passwords and take additional precautions to safeguard your account.

6.Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Update: Correct inaccuracies in your information.
  • Delete: Request the deletion of your personal data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing emails and control cookie preferences.

To exercise your rights, please contact us atprivacy@coderstm.com.

7.Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal or business obligations.

8.Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality.
  • Analyze usage and performance.
  • Deliver personalized content and advertisements.

You can manage your cookie preferences in your browser settings.

9.Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10.International Data Transfers

If you are accessing our Services from outside India, your data may be transferred to and processed in India or other countries where we operate. By using our Services, you consent to such transfers.

11.Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or within our Services.

12.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via email at privacy@coderstm.com